McClainBros/1800heaters.com is a trade name of McClainbros Plumbing
Residential home service estimates — including standby generators and water heaters — site assessments, installation coordination, scheduling, and related customer service.
Opt In Online — No Account Needed
Get texts from
(267) 412-3428
to receive customer-care texts from McClainBros/1800heaters.com about your home service estimate (such as a standby generator or water heater), site visit, scheduling, photo requests, and technician arrival updates.
Message frequency varies. Msg & data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help.
Consent is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages. Privacy Policy · Terms of Service
SMS Program Terms & Opt-In
Program name: McClainBros/1800heaters.com customer-care alerts Sending number: (267) 412-3428 Effective date: September 7, 2025 · Last updated: September 16, 2026
Message Types
Home service estimate updates and quote information (for example, standby generators and water heaters)
Site-visit scheduling confirmations and appointment reminders
Appointment scheduling, rescheduling, and cancellation notices
Technician arrival windows and on-the-way notifications
Photo or information requests related to your site assessment
Installation coordination updates
General customer-service communications related to your request
Opt-in confirmation and opt-out confirmation messages
How Consent Is Obtained
Consent is obtained in one of two ways:
(1) By submitting the web opt-in form on this page and checking the consent box — you receive a confirmation text.
(2) By verbally agreeing by phone or in person with our staff after hearing our consent statement (script below). Your yes/no is recorded with date, employee, phone number, and script version.
Consent Statement Read to Customers by Phone
📋 Staff reads this script aloud — Script Version SMS-CONSENT-V2
"I'd like to send you text message updates about your home service estimate — such as a standby generator or water heater — and any upcoming site visits or installation. You'd receive messages about scheduling, appointment confirmations, technician arrival windows, and photo or information requests. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to cancel, or HELP for help. Consent to receive texts is not required to do business with us. Do you agree to receive text messages from McClainBros/1800heaters.com at this number?"
The customer's yes or no is logged in our CRM with the date, time, employee name, phone number, and script version (SMS-CONSENT-V2). Texts are sent only after a yes response.
Message Frequency & Rates
Message frequency varies based on your service activity. Typically 1–6 messages per service event. Message and data rates may apply. Charges are billed by your mobile carrier; we do not charge separately for texts.
How to Opt Out (STOP)
Reply STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed. You will receive no further SMS messages from us unless you re-enroll by replying START or by completing this form.
Help
Reply HELP for help, or contact us at (267) 412-3428 / scott@mcclainbros.com.
Consent Is Not Required
Consent to receive text messages is not a condition of purchasing goods or services. You may contact us by phone or email without enrolling in SMS messaging.
Carriers
Supported carriers include AT&T, Verizon, T-Mobile, US Cellular, and most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Web Opt-In Form
Or enter your mobile number below to opt in via this form. Checking the box is required — we will not add you without your explicit consent.
Please enter a valid U.S. mobile number.
Messages sent from (267) 412-3428.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time. You will receive one final confirmation message. Reply HELP for help. Consent to receive text messages is not a condition of purchasing goods or services.
You may communicate with us by phone or email without enrolling in SMS messaging.
SMS OPT-IN CONFIRMED
Thank you. You have opted in to receive customer-care text messages from
McClainBros/1800heaters.com at .
A confirmation text has been sent to your phone.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed. Reply HELP for help or call (267) 412-3428.